Servenzo feature page
A focused field worker app for today's assignments
Field staff see the work they need to perform, update progress and return attendance and evidence to the same job record the office uses.
The short answer
A field worker app gives mobile staff access to assigned work and a simple way to report attendance, status, notes and evidence. The Servenzo Labour App for Android connects those updates to office schedules, contracts, customers and invoices.
What this workflow should improve
- Show each worker only relevant assignments
- Capture clock-in and clock-out against work
- Upload before-and-after photos
- Return status to the office without a phone call
Reduce the worker's decision load
Field staff should not need to navigate a full back-office system. A focused assignment view lowers activation energy: open today's work, see the site and scope, record progress and move on.
Keep chat for communication, not the system of record
WhatsApp can notify a worker quickly, but the operational status and evidence should remain tied to the job. Servenzo uses messaging as a prompt while the job record remains authoritative.
A practical workflow
- Add the worker and assign the required role.
- Schedule and assign the job from the web workspace.
- The worker opens the assignment and records progress.
- The office reviews status and evidence on the job.
Scope check
The current public scope is Android. Servenzo is not positioned as a fully offline field platform or continuous GPS surveillance app.
Questions about field worker app
What can workers do in the Servenzo app?
Workers can view assignments, clock in and out, update job status and submit before-and-after photos against the work record.
Is the worker app available on iPhone?
The current public app is available for Android. Confirm iOS requirements with the Servenzo team.
Do workers need access to the full office system?
No. Worker access is designed around assigned work rather than the full administrative workspace.